Refund Policy
Refund and Cancellation Policy
1. Cancellation Policy
• 24-Hour Cancellation: You may cancel or reschedule your dating session without penalty if you notify me at least 24 hours before your scheduled session time.
• Late Cancellations: If you cancel less than 24 hours before your session, or if you miss the session without prior notice, the session fee will be non-refundable.
2. Refund Policy
• Full Refund: A full refund is available if you cancel your session at least 24 hours in advance. Refunds will be processed within 5-7 business days and will be credited to the original payment method.
• No Refund: If you cancel within 24 hours of the session or fail to attend, no refund will be provided, and the session will be considered completed.
3. Rescheduling
• Rescheduling Requests: You may reschedule your session without penalty if the request is made at least 24 hours before the scheduled time. Rescheduling requests made less than 24 hours in advance will be treated as a late cancellation.
4. How to Cancel or Request a Refund
• Contact Information: To cancel, reschedule, or request a refund, please contact me at BondsByBetty@gmail.com. Be sure to include your name, session date, and reason for cancellation or refund.
• Processing Time: Refunds will be processed within 5-7 business days of your request.
5. Exceptions
• Emergencies: We understand that emergencies happen. If you have a legitimate emergency that prevents you from attending your session, please contact me as soon as possible.